ReturnGO offers a post-purchase operating system that automates returns and exchanges and integrates with any e-commerce tech stack to cut reverse-logistics costs and improve sustainability. Its solution gives customers more return options and an easier product-exchange flow to reduce full refunds. The company has an agreement with Amazon Multi-Channel Fulfillment to power returns for Amazon’s 300,000 merchants on that platform. ReturnGO serves more than 2,700 Shopify merchants and processes over 283,000 returns per month; it reports about $1.8M in annual recurring revenue and 2.5x growth year-over-year. Founded in 2020, it employs 45 people across Israel, the New York area and the Philippines and says the recent funding extends runway through April 2025. The company is beta-testing a tracking solution, plans to sell bundled returns-and-tracking offerings, is expanding into mid-market and enterprise, and plans a Series A early next year. ReturnGO has developed a machine-learning-based platform that enables efficient management of returns and exchanges for products purchased online. The platform is positioned to help e-commerce merchants address the high return rates set by marketplaces such as Amazon, which the article identifies as a major challenge to profitability. The company describes its software as an AI-driven returns management solution for online stores. ReturnGO is Israeli-based and completed a material seed financing in June 2022. The article does not disclose operating metrics such as revenue or user counts.

Total raised

$11M

Funding rounds

2

Latest round

Equity

Latest activity

Nov 2023