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Flow Automotive

1425 Plaza Drive, Winston-Salem, NC, 27103, United States

Overview

Flow Automotive Companies is an automotive company providing new cars, used cars, and car service in the North America.

Total investments
2
Lead investments
0
Investments · 12mo
0
Active investors
1

Sector focus

  • Automotive
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Investment portfolio

  • STELLA

    Participated · Series A · May 2024

    STELLA provides an AI assistant for auto dealerships that handles inbound calls, chat, and web interactions, performing tasks like answering FAQs, routing calls, and booking sales and service appointments. The assistant is trained on a wide range of automotive retail topics and can simultaneously handle unlimited inbound calls with natural-language conversations 24/7. STELLA’s products sit on top of dealers' legacy software (including integrations with Reynolds and Reynolds) and report analytics about customer behavior to dealers. Dealership groups are adding STELLA to their stores weekly, with tens of thousands of customer calls being handled around the clock. The company says it uses dealer feedback to rapidly enhance current offerings and build a roadmap of future products dealers want to deploy. STELLA raised capital to drive market growth and support ongoing product enhancement and development. STELLA Automotive AI provides high-end conversational AI that handles telephone, chat, and web interactions for automotive dealers, acting like a staff member to answer and route calls, book appointments, and handle FAQs. The product sits on top of dealers' legacy software and delivers analytics about customer behavior. Dealer groups are adding STELLA to their stores weekly, with tens of thousands of customer calls being handled 24 hours a day, 7 days a week. STELLA says its initial product replaces a labor-intensive process and enables dealers to redeploy staffing to other customer-facing areas. The company closed a seed financing via convertible promissory notes from strategic investors and plans to use the investment to increase focus on sales, market share, and new product innovation. Presidio served as STELLA's exclusive financial advisor since its market introduction in 2022 and helped procure strategic capital and industry advice.

  • Orbee

    Participated · Series A · Sep 2023

    Orbee provides data management and middleware software to the automotive industry, centralizing dealerships' on-premises and cloud data sources into a single platform. The platform includes managed integrations with commonly used industry software, APIs and SDKs, tag management, campaign analytics, customer journeys, omnichannel marketing, personalized messaging, regulatory compliance, and centralized reporting. Enterprise clients can integrate Orbee with existing data infrastructure while other customers use managed integrations. The company partners with dealer-centric media agencies, service providers and OEM programs to expand the reach of its technologies. Dealers use the Orbee platform to activate data for marketing and advertising, improve sales and customer service workflows, and optimize inventory. Orbee announced additional capital investments to expand sales and customer support and to accelerate product development. Orbee offers a middleware platform that centralizes dealership data sources to help franchised and independent dealers and enterprise clients manage first- and third-party data. Its platform supports campaign analytics, customer journey analysis, tag management, omnichannel marketing, personalized 1:1 messaging, regulatory compliance, and APIs/SDKs for tech teams. Orbee partners with dealer-centric media agencies, service providers and OEM programs to broaden adoption. The company’s technology is used to streamline advertising, personalize shopping experiences, enrich analytics with third-party data, and increase loyalty across multiple rooftops. With the newly closed Series A, Orbee plans to enhance and further scale its platform to expand reach in customer experience transformation for dealerships.

Team