Participated · Series A · Jul 2026

Encore AI’s platform collects call recordings, emails, text messages and CRM data to perform “interaction mining,” identifying which conversational playbooks drive successful outcomes. It uses those findings to train AI agents that can communicate with customers by voice or text or act as assistants recommending responses and tactics to employees. The company began in 2022 as Insait IO under CEO Dvir Ginzburg and has since rebranded and expanded its offering beyond recommendation software for financial advisers. Encore serves more than 40 enterprise customers, mostly financial institutions, and said its ARR has grown over 5x since its seed round under 18 months ago. The startup faces potential competition from large CRM vendors but argues its focus on historical conversational data and playbook-driven agents is a differentiator. Encore plans to use the Series A proceeds to expand U.S. sales and deploy its platform with additional large financial institutions.

Participated · Seed · Jan 2025

FARO sources excess inventory and consumer returns from global fashion brands, restores items in its own facilities (industrial laundries and steam tunnels), and sells them through off-price physical stores in South Africa. Its inventory mix is roughly 40% reconditioned returns and 60% overstock, sourced via partnerships with brands including ASOS, Boohoo, G‑Star, Jack & Jones and Levi’s. The company targets a fixed margin of 45% after all costs and says it reinvests any excess margin into better pricing for customers. FARO launched a 2023 pop-up that generated $100,000 in its first month, now operates four stores, reached about $2M in annual revenue with those four outlets and reported 20x revenue growth last year; it aims to grow fivefold this year. It intentionally focuses on offline retail given the one-off nature and high cost of digitizing off-price inventory, while developing AI-powered buy models and personalized shopping tools to streamline sourcing and customer notifications. The startup plans to scale aggressively—targeting 1,000 stores over the next decade—and explore expansion into other emerging markets with localized price profiles.

Participated · Series B · May 2024

Relay provides a unified financial platform for small businesses that connects accounts, cards, bills, invoices, and capital to give owners better cash flow clarity. The company has expanded product offerings to include Relay Capital term loans and integrates banking services via partner banks. Relay reports it manages more than $1.3 billion in customer deposits and serves over 150,000 small business customers. Since its $32.2 million Series B in May 2024, the company says it is on track to 3.2x revenue by the end of 2026. Financially, Relay secured a $50 million growth investment from General Catalyst’s Customer Value Fund to accelerate customer acquisition while keeping investment focused on product innovation. The company frames itself as a financial command center for self-made small businesses.

Led · Seed · Oct 2022

Crowded offers a fintech platform tailored to nonprofits, providing multi-chapter banking, payment processing, expense management, and AI-powered tax filing services. The platform is designed to help nonprofits shift focus from administrative tasks to community-focused work. Crowded is used by over 35 institutional customers, including Harvard Athletics, Pi Kappa Alpha Fraternity, and leading councils of Girl Scouts of the USA. The company has offices in Tel Aviv and is led by CEO Daniel Grunstein. It plans to use the new funding to expand operations and accelerate development efforts. The article does not disclose revenue figures or other financial metrics beyond customer count and funding. Crowded provides a mobile banking and member-management app tailored to club treasurers, enabling digital dues collection, tax reporting, and linked bank accounts. The platform offers physical and virtual debit cards and forgoes subscription fees, instead earning interchange revenue and charging roughly 3% (or $5) per member payment. After launching a year ago with five customers, Crowded has grown to 300 chapter customers and holds letters of intent with another 1,200 chapters. The company says it is on its way to $1 million in annual recurring revenue. Crowded was founded in June 2021 by Daniel Grunstein, Dvir Hanum, Darryl Gecelter and Dor Kleinmann. Management plans to expand features (including automation and self-service), open the platform beyond closed beta, enter new markets and grow its college and broader nonprofit customer base.

Participated · Series A · Oct 2021

Fellow offers a SaaS meeting management platform with agenda templates, action-item identification, analytics on meeting habits, and integrations with virtual meeting software for note taking. The product is aimed at helping managers run productive meetings and manage teams across hybrid work. Fellow operates a freemium model with paid tiers for additional users and organizational features. Customers named in the article include Shopify, Hopin and GoCardless, and the company said its customer list and the number of meetings hosted on the platform more than tripled over the past year. Users have recorded over 2 million meeting agendas and notes on the platform, and the company is on track to quadruple its revenue this year. Fellow intends to use new funding to accelerate product development, build infrastructure and expand sales, marketing and customer-success teams. Fellow is a feedback and productivity tool aimed at people who manage teams. Founder Aydin Mirzaee and his co‑founders began building the company in 2017 in Ottawa after identifying a gap for a manager‑specific product. The app is positioned as an equivalent tool for managers—targeting needs not fully met by Slack, Trello or Asana. Early traction included landing Shopify as one of its first customers. Fellow closed a $6.5 million seed round in June, providing early financing to support growth. Mirzaee previously founded and sold Fluidware and leveraged his network during fundraising.