Participated · Series B · Mar 2019

WhatFix offers a digital adoption platform that lays interactive, in-app tutorials and guidance on top of desktop and web applications to support onboarding, suggested actions, and self-service support. The product covers roughly 750 apps and draws on a database of tens of thousands of pages of documentation to surface single-line answers inside applications. The company reports over 10 million users and about 700 customers, including Shell, Microsoft, Schneider Electric, Cisco, and the EU’s European Centre for Disease Prevention and Control. WhatFix says its annual recurring revenue grew 4.5x year-over-year this year, driven by sales of its software-as-a-service plans, and newer connectors and a monitoring dashboard now represent about 15% of revenue. The company has doubled its workforce to over 960 employees and opened offices in Singapore, Germany, Australia, and India. Looking ahead, WhatFix plans strategic acquisitions and product development and is experimenting with AI-driven automated “agents” that can take actions inside certain apps. Whatfix builds a digital adoption platform that delivers chatbot-style guidance and AI-driven suggestions via browser overlays or low-code integrations to help employees use web and enterprise applications. The platform supports multilingual and multi-device use, low-code embedding, user tracking, and deeper integrations with apps; the company aims to expand mobile and local-app support. Whatfix says its assistants can boost productivity, cut training time and costs, reduce support tickets, and improve data accuracy. It serves about 500 global customers, with roughly 75% of revenue from the U.S. and 18% from Europe. Revenues in the last six months have been growing at a rate of 100% quarter-on-quarter. The market is crowded with competitors like WalkMe, Pendo, Apty, Userlane and Applearn, and Whatfix plans to use new funding to expand its platform and hire talent to meet demand. Whatfix provides a Digital Adoption Platform used by enterprises to drive digital adoption, realize user productivity, and improve user experience across desktop, mobile and web applications. The company plans to invest in product innovation with enhanced functionalities that unify the employee experience, simplify enterprise-wide search across fragmented content repositories, and increase productivity via workflow automation, personalization and BOT-based data entry. With the new funding, Whatfix intends to accelerate product development and expand into markets such as Europe and Australia. Founded in 2014 and led by CEO Khadim Batti and CTO Vara Kumar, Whatfix operates from San Jose, California and has six global offices. The company employs about 230 people and serves over 500 global customers, including Automation Anywhere, Experian, Grifols and Cardinal Health Canada. The latest fundraise is positioned to support the company’s product and geographic expansion plans. Whatfix layers on top of web-based enterprise applications to deliver contextual and real-time guidance, continuous on-demand training, and proactive self-service support. The platform helps companies simplify onboarding, training, and support while gathering usage insights to drive more effective software use. Whatfix positions itself to improve employee productivity and accelerate return on enterprise software investments. The company estimates the digital adoption market for enterprise application software at roughly US$8 billion and reported customer-base growth of more than 400% year-over-year, adding customers such as Cardinal Health Canada, CNA Financial, BMC Software, Sophos, and ManpowerGroup NL. Whatfix plans to expand further into the U.S. and global markets and to grow marketing, sales, and R&D teams in the U.S. and India while continuing to deliver innovation to its Fortune 1000 customers. It also maintains partnerships with firms like Wipro, Infosys Finacle, iCertis, and Bullhorn to broaden its reach. Whatfix is a Sunnyvale, CA–based B2B SaaS Performance Support platform led by CEO and co-founder Khadim Batti. Its core product delivers real-time interactive, in-app guidance and contextual help so users can complete tasks without referring to multiple resources. The platform has been adopted by hundreds of businesses, including HP, AAA, Booking.com (The Priceline Group), NASA, CNA Financial and Wyndham Worldwide. Whatfix completed a $3.5M Series A financing in which Stellaris Venture Partners led the round. The company has raised $5M in total funding and will use the capital to strengthen R&D and expand its global presence. In conjunction with the funding, Alok Goyal from Stellaris Venture Partners will join Whatfix's board.

Participated · Series B · Dec 2018

MoEngage offers a unified engagement suite that lets marketing and product teams analyze customer behavior and trigger personalized outreach across web, mobile, email, social, and messaging channels. Its Merlin AI agents accelerate campaign design and optimize conversions, while new modules such as MoEngage Analytics and MoEngage Inform extend capabilities to product analytics and high-reliability transactional messaging. The platform is trusted by more than 1,350 global brands—including 7-Eleven, Starbucks, Samsung, and Domino’s—and touches over 2 billion consumers each month in 75 countries. Headquartered in Bengaluru and San Francisco, the company has seen strong traction in North America, EMEA, Southeast Asia, and ANZ. Future plans include deeper AI innovation, expanded go-to-market teams in core geographies, and strategic acquisitions to enhance the product stack. Revenue figures were not disclosed, but the firm’s disciplined operating model and rapid U.S. execution were highlighted by new investors. To recognize contributors, MoEngage has conducted two employee liquidity programs, the latest totaling $15 million for 259 current and former staff.

Participated · Series C · Sep 2018

Livspace is an omni-channel home interiors and renovation platform that provides end-to-end design-to-delivery services via a proprietary technology platform. It operates a three-sided marketplace connecting homeowners, vendors and designers and maintains one of the largest digitally integrated supply chains in the home improvement industry. The company currently serves Singapore, Malaysia and 30 metro and non-metro areas in India, and has delivered over 100,000 rooms and sold over 7.5 million SKUs through its platform. Founded in 2015, Livspace has raised around USD 450 million in capital to date from investors including KKR, Ingka Group Investments, TPG Growth, Goldman Sachs, Bessemer Venture Partners, Jungle Ventures and others. With the fresh funding, the company plans to launch in new markets, double down on brand building in India and Singapore, invest further in its platform technology and digitally integrated supply chain, and hire and develop talent. It also intends to make strategic investments into innovative companies and replicate its playbook across APAC, MENA and Australia to scale its business. Livspace is a Mumbai-based home decor startup. The company closed a $90 million Series D round to support its business growth. The firm said the new capital will be used to further develop its technology platform, fund new market expansion, and create new market offerings. It also plans to expand its supply chain and launch private labels in the Asia Pacific (APAC) region. The Series D was positioned as a growth capital infusion to accelerate the company’s product and geographic expansion plans. Livspace operates a platform that links homeowners with designers and the supply chain, offering services such as 3D virtual renders, offline meetings at Livspace design centers, and customized furnishings to execute renovations. The company says its integrated model delivers cost savings to consumers and greater efficiency and higher rates for designers. Livspace raised $70 million last year from investors including Goldman Sachs and TPG Growth, and today has taken an undisclosed investment from Ingka Investments; the stake is described as minor. CEO and co-founder Anuj Srivastava (who started Livspace in 2015) said the Ikea investment offers strong strategic and commercial potential to build an omnichannel consumer experience. Specifics of how the companies will work together—such as whether Ikea products will be sold through Livspace—are still to be agreed. Management says there is no immediate plan for an acquisition, the company intends to remain independent, and any international expansion supported by Ikea would be exploratory with no near-term timeline. Livspace offers an integrated e-commerce platform for home interior design and renovations, combining consumers, designers and supply-chain partners. The company maps buildings to enable virtual mockups and 3D models and operates brick-and-mortar Design Centers for material and furniture previews and meetings. It is inherently local—designers and supply partners must serve specific cities—but the platform aims to standardize and aggregate demand and supply. Livspace is present in seven Indian cities and plans to expand to 13 cities in India by the end of next year, with broader ambitions to enter other Asian and Western markets. The company says it is on track to reach $100 million in annualized gross revenue by March 2019, has outfitted 5,000–6,000 houses, and runs 1,200–1,500 projects at any one time. Additional operating metrics in the article include a project completion rate of about one-third, an average project value around $15,000, a roughly 40% take rate for Livspace and about 7% for designers, and a platform of ~25,000 designer applicants (under 10% approved). Livspace is the country’s largest home interiors and renovation platform that offers a proprietary home-design platform called Canvas. The company has used recent funding to bolster Canvas and to grow its design partner community. Management says the business grew about 300 percent last year, driven by Canvas adoption. Canvas has received over 11,000 design partner registrations. The company reports some of the highest order-level profit margins in the industry. Leadership frames the investment as an endorsement of Livspace’s platform approach and is pushing to capture the $25-billion home-design market in India.

Led · Equity · Oct 2017

Founded in 2011, BigBasket operates an inventory-led online grocery model, managing its own dark stores and delivery fleet while selling a broad catalogue that includes extensive private-label offerings. In August 2024 the company fully shifted its strategy to quick commerce, making 10-minute delivery its core value proposition. Tata Digital acquired a controlling stake in May 2021, and the business has cumulatively raised more than US$1 billion from backers such as Mirae Asset, British International Investments and Bessemer Venture Partners. Despite its scale, BigBasket’s consumer-facing arm, Innovative Retail, reported flat revenue of Rs 7,673 crore for FY 2025 while losses widened to Rs 1,850 crore, underscoring the capital-intensive nature of rapid delivery. The new funds will help expand and maintain additional dark stores, a critical infrastructure component for its 10-minute promise. Management also plans to allocate a portion of proceeds to general corporate purposes as it seeks to stabilise unit economics. Overall, BigBasket remains one of India’s most heavily funded grocery platforms but continues to prioritize growth over profitability.

Led · Series B · Oct 2017

Zefo is an online managed marketplace in India that buys, refurbishes and resells secondhand furniture, home appliances and mobile phones. Unlike peer-to-peer marketplaces, Zefo provides sellers with a quoted price after a quality check, pays cash, picks up items and refurbishes them before listing. Buyers receive a return policy and a buyback guarantee of up to 70 percent. Zefo operates in Bangalore, Mumbai and Delhi and claims to have served 150,000 customers since its 2015 founding while listing about 10,000 products. The company positions its managed marketplace as addressing a white-space in India’s online used-commerce market and says it has achieved strong growth and product-market fit. Financially, Zefo has raised almost $16 million to date, according to Crunchbase. Zefo is a Bengaluru-based used goods marketplace. The company operates a platform for buying and selling pre-owned items. It has raised Rs40 crore (approximately $6 million) in a funding round. The round was led by Sequoia India. Participation came from Beenext and existing investor Helion Venture Partners. The article does not disclose valuation, use of funds, or operating metrics such as revenue or user numbers.